Shipping and Returns

Shipping Policy
  • Generally, we ship out the same day, or the following business day, depending on what time you place your order. 
  • We ship through USPS unless you call and make other arrangements. 
  • We offer free local pickup at our store located at 533 Leavitt Avenue Jordan, MT 59337, please call ahead at 406-671-4227.
Return Policy

Refunds will be given on all full-price merchandise returned within 7 days of receiving items as long as they are returned in the original condition (tags attached, no signs of wear and tear, free from pet hair/pet smell/cigarette smoke/stains, etc.). Buyer is responsible for shipping return items. All return merchandise must be sent USPS Priority, as to have a tracking number, which is to be sent to Please send returns to: Broken Barrier Leather P.O. Box 108 Jordan, MT. 59337. 

Shipping costs are non-refundable. 

All custom items are sold as is, no refunds will be available 


Broken Barrier Leather will repair damaged products within 30 days of purchase as long as the repair is a result of an error on our part. After 30 days, the customer is responsible for the cost of repairs and shipping. If a repair is needed due to customer use at any time, the repair and shipping costs will be the responsibility of the customer.